We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello, Received this morning. Generally almost good quality as I expected. But Sleeve width is a little tight and need to make it around 2 inches bigger ,if possible. closing by mock stitch to keep pocket closure is impressive and good. Thanks Min
Excellent Product
Such an amazing quality material. I love it and definitely buying again
thicker than I was expecting, a warm insulated sweater. Pockets are sewn shut initially so you have to rip them to use.
Yego on time is what I asked
Good product very fluffy and comfortable
a well constructed quality craftsmanship,
I did not care for the color so I decided to return the item. I’m going to buy a new one just a different color.
love it
Ok
Please level up your size when you want to buy however it’s a really nice and warm hoodie jacket
Good finish. I'm doing cm. Size xxl ok
This was a good purchase for my husband. It was comfortable and good for fall weather. One pocket was not sewn so the car keys fell right thru 🫣 Other than that that it was true to size and the material was quite nice
The jersey is awesome. fits perfectly. I am, 5 ft 5 tall, 55 kg. I always struggle to find a matching jersey, but this was perfect.
nice and comfortable, ordered another...
The sweater is good quality, but I thought the tie and shirt piece were part of the garment, so I misunderstood that it was only the coat.
Very elegant, it is a bit narrowed I think to order two sizes of normal to choose the size, the rest very elegant and colorful of good quality if I recommend it
I really liked this very warm, if I ordered a size more than what I usually order following comments that I saw on this page, the color as it comes in the image, the delivery was in the indicated time
love this!
Fantastic quality! I didn't realise it would be lined. Unfortunately it is too small for me. I wear US size XL. I purchased size 4XL, but I should have ordered 5XL. Fast shipping. I will probably order another one in the right size.
Nice color was what I wanted
I have bought and another color of the same jersey. Really great! It fits me perfectly. Recommended Seller!
Item is great! Nice and warm! Too fast shipping! Quality is great! Recommended Seller! A+++
Excellent item! Nice quality and great quality! Too fast shipping! Recommend Seller!
Really nice coat. The fabric is nice and thick and the flannel lining is really soft and warm. Yes the pockets are stitched close to preserve the integrity of the jacket but it is easy to snip the thread to open them up. The sizes are much smaller than US sizes. I’d recommend ordering several sizes up.